Clicksit is a returns management platform that allows e-retailers to automate the entire customer returns process. It’s the leading returns app on the Shopify marketplace and has seen significant growth over the last few years as a go-to download for Shopify store users.
What was the challenge?
Clicksit were scaling up their sales team and needed more structure sales processes in place as well as the right CRM system. Furthermore, Clicksit wanted the salesperson to mainly focus on closing, so they needed the systems and expertise in place to bring in hot leads from
What did we do for them?
Team on the account
The Key Metrics
New CRM & Sales Process ready for a new sales team
Martech Stack set-up ready to test new channel
Grew new app download through automated direct outreach as a channel to market
Growth Division has been instrumental in delivering a new avenue for downloads of the ClickSit app. They’ve built and executed on successful sales campaigns, with key learnings and processes for us to take forward to help us scale.Thomas Hill – Founder