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Case Study
Oddbox
Growth Division built Oddbox’s B2B go-to-market strategy along with their sales and marketing infrastructure. We helped grow their B2B subscription base and drive new leads into their pipeline.
B2B
01
New CRM & Sales Process to help save time & improve conversions
02
New Customer Support System that helped save the CS team hours per week by reducing enquiries and streamlining process
03
100+ New Opportunities driven into the pipeline over only a few months
About LUX Rewards
The Challenge
What we did for them
01
Moved the team away from manual email follow-ups and spreadsheets to automated processes including the implementation of a CRM system and a new sales process.
02
Tested and validated email outreach as a channel to market, driving large volumes of new enquiries and building up the sales pipeline.
03
Build an integrated customer support system and process for the team to handle B2B and B2C enquiries.
04
The Key Metrics
01
New CRM & Sales Process to help save time & improve conversions
02
New Customer Support System that helped save the CS team hours per week by reducing enquiries and streamlining process
03
100+ New Opportunities driven into the pipeline over only a few months
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