Drag
Case Study

Click Sit

Growth Division built out the Clicksit sales and marketing stack and processes. We helped build a new direct outreach strategy and managed the testing and validating of direct outreach as a channel to market.

B2B

01

New CRM & Sales Process ready for a new sales team

02

Martech Stack set-up ready to test new channel

03

Grew new app download through automated direct outreach as a channel to market
About LUX Rewards

Click Sit
is a returns management platform that allows e-retailers to automate the entire customer returns process.

It’s the leading returns app on the Shopify marketplace and has seen significant growth over the last few years as a go-to download for Shopify store users.

The Challenge

Clicksit were scaling up their sales team and needed more structure sales processes in place as well as the right CRM system. Furthermore, Clicksit wanted the salesperson to mainly focus on closing, so they needed the systems and expertise in place to bring in hot leads from

What we did for them

01

Built out sales and marketing processes to save the team time and increase efficiency and ultimately conversions in the sales process

02

Set-up a Martech stack centred on Freshsales CRM

03

Tested and validated email outreach as a channel to market, driving large volumes of new enquiries and building up the sales pipeline

04

The Key Metrics

01

New CRM & Sales Process ready for a new sales team

02

Martech Stack set-up ready to test new channel

03

Grew new app download through automated direct outreach as a channel to market

Growth Division has been instrumental in delivering a new avenue for downloads of the ClickSit app

They’ve built and executed on successful sales campaigns, with key learnings and processes for us to take forward to help us scale.

Thomas Hill
Founder